Return, Refund and Cancellation

Return and Exchange Policy

  • We offer 7 days hassle-free returns & exchange from the date of delivery.
  • We also offer reverse pick-up services. A reverse shipment fee of Rs 75 will be deducted at the time of refund per order, regardless of the number of items within that order. This means that if an order contains multiple items, only a single deduction of Rs 75 will be made for the entire order, not on each individual item.
  • Reverse Pick-up will be attempted twice. If the courier company is unable to pick up the shipment. You will have to send the shipment back to the company address.
  • If the customer's pin code is non-serviceable by our courier partners, then the customer is liable to self-ship the product(s) and the shipping charges are refundable upto Rs.50* (Only if you receive defective/wrong product).
  • Please return your product(s) in the same condition as it was shipped. If the products are returned in poor condition or have clearly been worn, a refund would not be provided.
  • Kindly record an unboxing video and share the same with us via mail at the time of placing a replacement request.
  • Kindly pack the product(s) properly to prevent damage during transit. Please ensure the product(s) must be in unused condition with all tags and packaging.
  • Shipping Charges are Non-Refundable
  • For placing a return or exchange request, whatsapp us at 9717-455-602

Cancellation

  • Cancellations will only be possible if and till the order has not been dispatched from our warehouse. Once the order is shipped, it cannot be cancelled. 
  • Cancellation request can be done from my account section or whatsapp us at 9717-455-602

Refund

  • For Prepaid Orders: The refund for the Prepaid order is processed within 2-3 working days after receiving your order and Quality Check process. The refunded amount will be reflected in the respective payment mode.
  • For COD Orders: The refund for the COD order excluding COD charges is processed within 3-5 working days after receiving your order and Quality Check process. The refunded amount will be reflected in your selected mode of payment.